ace65 Terms & Conditions – Full Policy

It is your responsibility to read and fully understand these terms and conditions before using the ace65 website (https://ace65.onl). By completing registration, participating in any game, or using any service on ace65, you are deemed to have accepted these terms and conditions.

These terms and conditions form a legally binding agreement between ace65 and the user. If you disagree with any part of these terms, you are advised to refrain from using ace65.

Ace65 reserves the right to modify these terms and conditions at any time. Any changes will be updated on the website and members will be notified by email. Continued use of ace65 after any changes constitutes your acceptance of the updated terms.

To enjoy ace65's services, you need to create a personal account. You must provide accurate and complete information during registration. Opening an account with false details is a direct violation of ace65's terms and conditions.

• Each individual may only One Account can be created.
• It is your responsibility to keep your account password confidential.
• Sharing your account with anyone else is strictly prohibited.
• If you notice any unauthorized access or suspicious activity on your account, contact ace65 support immediately.
• The KYC account verification process may require submission of a national ID card or passport.

Ace65 may request additional information or documents for account verification at any time. Failure to provide the required information within the specified timeframe may result in temporary or permanent suspension of your account.

Ace65 strictly enforces an 18+ policy. No person under the age of 18 may create an account or participate in any game on ace65. If an underage registration is detected, the account and all associated balances will be forfeited.

You must be legally eligible to use ace65's services. It is your own responsibility to ensure that online gaming is legal in the country or region where you reside.

Deposits and withdrawals on ace65 can be made via bKash, Nagad, and Rocket. All transactions are secured with SSL encryption. Key payment-related information under ace65's terms and conditions is provided below:

• Minimum Deposit: BDT 300
• Minimum Withdrawal: BDT 500
• Deposit processing time: Usually within 5 minutes
• Withdrawal processing time: 10–30 minutes (for verified accounts)
• Withdrawals can only be made to the same payment method used for the deposit.
• Ace65 may place a hold on withdrawals for suspicious transactions.

Ace65 may require account verification (KYC) to be completed before processing a withdrawal. Withdrawals may be delayed if verification has not been completed.

Ace65 regularly offers a variety of bonuses — welcome bonuses, reload bonuses, free spins, cashback, and more. Each bonus carries specific terms and conditions under ace65's rules that must be followed.

• A specific wagering requirement must be met to qualify for a bonus.
• Bonuses or winnings derived from bonuses cannot be withdrawn without completing the wagering requirements.
• If multiple accounts from the same individual or household claim a bonus, all accounts involved will be cancelled.
• Ace65 reserves the right to modify or cancel any bonus offer at any time.
• If bonus abuse is proven, the account will be suspended.

All games on ace65 are powered by internationally certified RNG technology, ensuring every outcome is completely random and fair. ace65 does not interfere with game results in any way.

• Once a bet is confirmed, it cannot be cancelled.
• If a game is cancelled due to a technical issue, the bet amount will be refunded.
• Ace65 uses official sources to determine match results in Sports Betting.
• In live betting, bets may be rejected due to network delays.
• Ace65 reserves the right to void bets in cases of suspicious betting patterns.

These rules apply when playing in the ace65 Live Casino, slots, fish games, and Sports Betting sections. Additional rules may apply for specific games.

The following activities are strictly prohibited on ace65. ace65 reserves the right to take any action against violations of these terms and conditions, including account forfeiture and legal proceedings.

• Creating or operating multiple accounts under the same identity.
• Bonus abuse or exploiting system loopholes.
• Using automated software, bots, or scripts.
• Money laundering or any illegal financial activity.
• Attempting to hack or gain unauthorized access to ace65's systems.
• Harassing or intimidating other members.
• Impersonating ace65 ownership or staff.

Ace65 treats the protection of your personal information as its highest priority. The ace65 Privacy Policy forms an integral part of these terms and conditions. ace65 does not sell or share your information with third parties.

However, information may be shared in the following cases:

• With government authorities due to legal obligations.
• With trusted payment partners for payment processing.
• With security agencies to prevent fraud.

For more details, visit ace65's Privacy Policy Read.

Ace65 believes gaming is entertainment, not a source of income. As part of ace65's terms and conditions, we are committed to responsible gaming. The following features are available on ace65:

• Deposit Limit: Set your own daily/weekly/monthly deposit limits.
• Session Limit: Decide in advance how long you will play in a single session.
• Loss Limit: The game will automatically stop once a set loss amount is reached.
• Self-Exclusion: Take a break from ace65 for a set period of time.

Ace65 reserves the right to temporarily or permanently close an account for any of the following reasons:

• Violation of any provision of these terms and conditions.
• Failure to complete account verification or providing false information.
• Fraud, bonus abuse, or suspicious activity.
• Operating multiple accounts from the same device or IP address.
• Legal or regulatory reasons.

You may also close your account at any time by contacting ace65 support. You will be given the opportunity to withdraw any verified balance before the account is closed, unless the closure is due to fraudulent activity.

Ace65 always strives to ensure uninterrupted service. However, ace65 will not be held liable in the following circumstances:

• Game cancellation due to loss of internet connection.
• Server maintenance or unexpected downtime.
• Errors caused by third-party software or payment providers.
• Incorrect odds or payouts displayed due to a technical error.
• Force majeure events (natural disasters, government restrictions, etc.).

If a dispute arises between ace65 and a user, the first step is to contact ace65 customer support and attempt to resolve the issue directly. The majority of problems can be resolved through our support team.

• Ace65 will provide an initial response within 72 hours of a complaint being submitted.
• Complex cases may take 7–14 business days to investigate.
• Ace65's verified records and logs will be treated as the final evidence in dispute resolution.

If a dispute cannot be resolved through support, ace65 agrees to settle it through mediation. For any legal disputes, the applicable law and jurisdiction will be determined according to ace65's registration.

Ace65 reserves the right to amend, add to, or remove any part of these terms and conditions at any time. For significant changes, a notice will be sent to the registered email address and the website will be updated accordingly.

Continued use of ace65 after any changes will be considered acceptance of the updated terms. If any part of these Terms & Conditions is found to be legally unenforceable, the remaining provisions will continue to apply.